Production Times
We produce worldclass quality products in the shortest amount of time, checking every page before binding and every order before dispatch.
The production times below may not apply to Christmas and New Year. order
If you ordered after the Christmas order deadlines, longer production time will be required. Should you require your order in your hand for a specific day please contact our customer service team.
BE AWARE that we are closed from midday 21 December 2018, returning 2 January 2019.
| Flush Mount Albums | Production | Priority* |
| Albums | 14 days | - |
| Prestige Mount Albums | 21 days | - |
| Photo Books | Production | Priority* |
| Standard Hardcover | 14 days | 7 days |
| Prestige + Prestige Mount Hardcover | 21 days | 14 days |
| Hardcover Spiral + Standard Spiral | 7 days | - |
| Unbound Pages | Refer to Books | |
| Exceptions | ||
| Inkjet Cotton Rag, Lay-flat + Gloss laminated pages | 21 days | 14 days |
| Section Sewing, Genuine Leather covers | 21 days | 14 days |
| Majestic Size | 28 days | - |
| Boxes | Production | Priority* |
| Standard Hardcover Clamshell | 7 days | - |
| Prestige + Prestige Mount Clamshell | 14 days | 7 days |
| Exceptions | ||
| Genuine Leather covers | 14 days | 7 days |
| Gift Boxes | 7 days | - |
| Folios | Production | Priority* |
| USB + CD/DVD | 7 days | - |
| Stationery | Production | Priority* |
| Greeting Cards, Promo Cards, Calendars, Diaries, Notebooks | 7 days | - |
| Exceptions | ||
| Hardcover Diaries (refer to Books for production time) | ||
| Sales Tools | Production | Priority* |
| Swatch Box | 7 days | - |
| Custom Emboss Stamp | 7 days | - |
Note: Production time for an order is determined by the product with the longest production time.
* Add 100% of total order, excluding delivery.
Delivery Options
Delivery is only available within Australia
Delivery Prices
| All Other Products | Greeting Cards | |
|---|---|---|
| Australia Post eParcel | From $6.50 | From $4.00 |
| Australia Post eParcel Express | From $8.30 | From $7.00 |
| Overnight Courier | From $20.00 | From $20.00 |
| Collect from Momento Pro (Sydney only) | $0 | $0 |
- All prices are AUD inc GST
- Calculated by weight and destination
- Orders over 5kg will be dispatched in multiple packages
- Increases announced with 30 days notice where possible
Delivery Time
- Delivery Time is in addition to Production Time
- Australia Post eParcel takes up to 5 business days
- Australia Post eParcel Express delivery is:
- Overnight to locations in the eParcel Express network
- 3-5 business days for non-metro and remote locations
Dispatch Date
- We endeavour to dispatch your order on time but we are not responsible for Australia Post delivery delays
- Login to My Orders to check your order status or dispatch date
Australia Post Tracking Numbers
- Delivery tracking is available for eParcel and Express services
- You will receive an email with your Tracking Number once your order has been dispatched
- Search the status of your order at the Australia Post website