Best of 2020        |        COVID updates


 
 

COVID-19 updates

 
We're doing our best to minimise any impact to your orders but please see important details below.
 
The coronavirus has impacted many businesses but we are lucky that it has only had a minimal affect at Momento.
 
  • Our Sydney facility is open and our production team is adhering to COVID-safe work practices.
     
  • Supplies of some stocks are being impacted due to manufacturing and shipping delays in various countries with significant Covid outbreaks. We will announce any major impacts by email so please ensure you are subscribed to our newsletter
     
  • Showroom appointments are available via zoom. Please contact customer service to discuss your needs
     
  • Collection of orders is currently unavailable
     
  • Our Priority production service remains unavailable, but we hope to reinstate it early in 2021. Please contact customer service if you have any critical timing needs.
     
  • Ensure you check Australia Post's Covid notifications regarding General Post and Express Post delivery times
 
  • Please understand that we have no control over Australia Post deliveries but we will keep you updated.


Thank you for your patience throughout 2020 while we all deal with this situation