Momento Help

How Momento Works

• Process Overview
• Software Set Up
• Software Interface

Create a Project

• Start View
• Sort View
• Layout View
• Cover View
• Preview
• Finish View
• PDF Preview
• Send & Order

Content Panels

• Photos
• Backgrounds
• Frames
• Templates
• Embellishments

Layout Options

• Manual
• Grid
• ACE
  
• Templates
• Quickbooks

Layout View

• Features
• Menus & Navigation
• Rulers & Guides
• Basic Editing
• Add Pages
• Add Photos
• Add Text
• Align & Position
• Layer & Swap
• Size & Crop
• Colour & Enhance

Tools & Services Panels

• Tools
• Uploader
• Updater
• Quick Help

Licences & Credits

• Terms & Conditions
• Developer Credits
• Third Party Software

Send & Order

After you have exported your Master Book File and thoroughly proofed your PDF Preview, you are ready to send your file to Momento for ordering and printing.  The Master Book File you send to Momento is our own encrypted file that can only be unlocked and printed by us. Please see Finish View for details on creating and locating your Master Book File. 

File submission options

There are a few ways you can send us your Master File for printing:

1. Uploading a file via Momento’s software
2. Uploading a file via the Momento website
3. Mailing us your file on a CD or DVD
4. Using our You Send It link (this option is only available if the above options do not work)

Upload a file from the Momento Software

1. Open the software
2. Go to the Uploader Panel
3. Enter your Momento sign in details
4. Browse your computer to find and select your MBF file
5. Click the Start Upload button
6. When complete, Sign In to the website to order

Upload via the Momento website

1. Sign In to the Momento website
2. From Your Home, select Upload
3. Click the Uploader button and a new window will open
4. Click the Browse button to find and select your MBF file
5. Click the Open button and you will return to the Upload page
6. Click the Send button and your upload will start

Note: If you have a problem, repeat and choose the Alternative Uploader button instead. If you are still having problems please call our customer service team and they will help you out.

Upload a file via You Send It

Upload issues and errors may occur if you have a firewall set up on your computer or if your file is over 200MB. In this case you can send your file to us via our You Send It link and we’ll manually upload the file for you. Note: Files are manually uploaded during office hours and may take a few hours to process. When the upload is complete we will send you an email to confirm that the file is ready to order. This option is only available when you are unable to upload your file any other way

1. Go to www.momento.com.au/ysi
2. Type in the required details
3. Browse your computer to find and select your MBF file
4. Click the Send It button

Mail my file to Momento

For those without broadband internet you can send us your MBF file by burning it to a CD or DVD and mailing it to:

Momento Uploads
PO Box 140
Strawberry Hills NSW 2012

When we receive your mail, we will upload the file for you and send an email confirming that it is ready to order. Note: Please label your disc clearly with your name, email address and phone number. Tip: Double check that you have copied the MBF file to the disc NOT your MBK or Preview PDF file.

Order

See the FAQ page on the Momento website for details on how to order your product once you have uploaded your files.